COVID RISK ASSESSMENT
Hobbs Hairdressing
Covid-19 Risk Assessment (RA) and Standard Operational Procedure (SOP) Version_01
OVERVIEW
The Government has yet to publish a specific guide to aid the reopening of the Hairdressing and Beauty sector.
The Government has suggested that Hairdressers in England could reopen on July 4th, 2020 under the UK Governments Covid-19 Recovery Plan.
We will keep our operational policies and risk assessment updated to ensure we meet, and wherever possible, exceed the standards set by our industry to provide a safe and comfortable environment for our staff and clients alike.
COVID-19 – GOVERNMENT GUIDANCE FOR CONTEXT:
To help a business get back to work, the Government recommends the following steps:
1. Carry out a Covid-19 Risk Assessment, consult and share with your workforce
2. Develop cleaning, handwashing and hygiene procedures
3. Help people work from home
4. Maintain 2m social distancing, where possible
5. Where people cannot be 2m apart, manage transmission risk
HSE Guidance:
The Health and Safety Executive (HSE) has produced ‘Working Safely During the
Coronavirus Outbreak’ guidance for employers’. It recommends the following steps:
1. Updating risk assessment
2. Talking and providing information to staff
3. Working from home where possible
4. Making the workplace ‘Covid secure’
5. Protecting people at higher risk
6. Cleaning, hygiene and hand sanitiser
STANDARD OPERATIONAL PROCEDURE
CLIENT - PRE-VISIT
Clients will be given the following information via the website, when making an appointment by phone and when they arrive at the salon:
• Clients must come to their appointment with clean, washed hair (government guidelines recommend that to minimise close contact Salons should temporarily refrain from the shampoo service/use of hair dryers)
• Clients must attend appointments on their own (carers are permitted but will asked to wait in the downstairs waiting area)
• Clients must bring a protective face mask (masks will be available at the salon if a client arrives without one and will be asked to apply at the door, before entering the salon)
• Clients must arrive wearing the mask.
• Clients will be politely asked to wait outside of the salon until invited in by a member of the team (umbrellas will be made available in the event of bad weather)
ON ARRIVAL
We will use temporary signage to communicate the following:
• Please wait until you are invited into the salon by a member of our team
• Please put on your mask before entering the salon
• Please use the hand-sanitiser provided
• Please adhere to the 2m social distancing rule
• Please help us to make your visit both safe and comfortable
Clients will be asked to sign the following health declaration:
Title: Protecting You, Protecting Us
I declare that;
• I am not suffering from any coronavirus symptoms (high temperature, new continuous cough and/or loss or change to your sense of smell/taste) and have been symptom-free within the last 7-days
• I have not (as far as I am aware) been in contact with anyone with coronavirus symptoms within the last 14-days
• I am not ‘shielding’ or have any underlying health conditions which might make me particularly vulnerable to coronavirus
Clients will be reminded that face masks are compulsory and offered a disposable cover if they don’t have one.
Clients will be asked to hang up their coats on the rail provided, where possible team members will hang up client coats to avoid crowding the stairs.
Clients will be asked to wear a complimentary disposable gown.
Clients will be offered protective disposable gloves but are not compulsory.
Clients will be shown directly to the workstation (where possible). Otherwise, clients will be shown to the downstairs seating area/garden if the workstations are occupied.
CHANGES TO LAYOUT
Ground-level - main salon floor
• We will reduce the number of workstations from 7 to 4.
• Clients will be 2438mm (8ft) apart
• Workstations will be separated by a ‘living screen’ of plants
Lower garden level – Café, Colour Room and Toilet
Café style waiting area:
• Furniture will be rearranged to facilitate social distancing measures
• Where possible plants and trees will be used to denote separated seating areas
• An area will be reserved for staff to utilise for breaks and lunch, separate to clients
Colour Room:
• We will reduce the number of workstations from 5 to 3.
• Clients will be 2438mm (8ft) apart
Outside Hobbs Garden Area
Weather permitting, clients will be allowed to use the garden while waiting for their appointment and reminded to social distance.
HYGIENE, CLEANING AND PPE
All workstations will have the following cleaning material:
• Anti-bacterial surface cleaner
• Anti-bacterial wipes
• Tissues
• Disposable gloves
• Disposable towels
• Bin
Bathroom:
• Anti-bacterial surface cleaner
• Anti-bacterial wipes
• Tissues
• Disposable towels
• Bin
General practice;
Workstations will be thoroughly cleaned:
• Before the salon opens
• After each client
• Before closing
Bathroom facilities
2 step approach;
(1) Clients will be asked to clean the surfaces after use, with antibacterial wipes (communicated through signage)
(2) Team members will be responsible for checking and cleaning the facility at regular intervals
Bins to be emptied at regular intervals (protective gloves to be worn)
PPE
Team members will be provided with the following PPE:
• 2 reusable cloth masks (instructed to wash at 60 degrees daily)
• Disposable gowns
• Disposable gloves
• Protective visors (for use at the backwash)
Employees will NOT be wearing both a cloth mask and a visor at the same time as after careful consideration and multiple attempts to do so it has become clear that this impedes the vision of staff members to the extent that it is not a viable option. Clients will still be required to wear a cloth mask and staff members will still be wearing either a cloth mask or visor at all times.
Individual responsibility:
Assistants MUST wear a protective visor while rinsing colour.
Team members are responsible for cleaning their own workstations. Workstations should not be shared with other members of the team.
Stylists and technicians should avoid face to face contact with the client wherever possible.
Any team members wearing protective PPE have the responsibility to wash or dispose of their PPE daily. PPE should not be left around for others to clear.
Protective disposable aprons should be changed during and after lunch breaks and before returning to the salon floor.
Additional training will be provided for all team members including the removal of PPE.
Team members should only use the disposable cutlery and plates provided.
HOSPITALITY
We are unable to offer our usual complimentary hot drink for clients on arrival, however should a client require a glass of water this can be provided in a disposable cup upon request.
OTHER GUIDANCE
No more than two members of the team in the stock/staff room at any one time.
Team members are encouraged not to travel to work using public transport, where possible. If using public transport staff should wear a mask. As per government guidelines.
Covid-secure measures at a glance…
COVID-secure Close Contact workplace guide
COVID risk assessment carried out
Face covering poster at the entrance
NHS QR Code poster at the entrance
Test and Trace contact details
Wash hands regularly, wear a facemask and maintain social distancing
Fresh air, ventilation
Personal Protective Equipment (PPE):
Face visor or mask to be worn at all times by staff members and clients